Frequently Asked Questions
Everything you need to know about our premium hair care and accessories.
What materials are used in your dreadlock extensions?
We offer both 100% ethically sourced human hair and high-quality heat-resistant synthetic fibers to suit your styling needs and budget.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order is dispatched.
Can I return hair products if the color doesn't match?
For hygiene reasons, we can only accept returns on dreadlock extensions if the security seal is unbroken and the packaging is in its original condition.
Do you offer international shipping?
Yes, we ship our products worldwide. International delivery times vary by location but generally range from 7 to 14 business days.
How do I maintain my synthetic dreadlocks?
We recommend washing them no more than once a week with residue-free shampoo and avoiding heavy oils to prevent buildup and slippage.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout process.